Monday, September 28, 2020

On working in customer service part 1

 I can not describe how many times a customer has tried to tell me I was wrong because the answer that they got wasn't the one that they liked.

Or just skipped past telling and launched right into screaming at me because they don't want to follow the rules. Or they don't want me to follow the rules.

I also really don't understand how an accountant can call a bank and hear the message that you need your account info and verification info... and still have no idea what an account number is. These people make so much more then me and I have to wonder how. 

It's one thing to forget that you are on hold while on hold. That actually happens a lot. But to say they have no idea what an account number is? Right after saying that they are calling about a specific account? 

The second bit is when they claim they don't have access to the info and then magically produce it as if they are laboring so hard to.. be prepared to do their job? The horror!

And then there are the people that know all their info and are fully prepared that call in while driving.

Seriously, they will be calling in for help with their computer and.. be driving.

I still haven't gotten an answer from our managers for what would happen if the caller gets into an accident.

Yup. This is my life now.

Tuesday, September 22, 2020

The Covid

 Please put a mask on.

Just please do it.

Also I am trying to get back into the swing of this. I have so many new work things. My house stuff, when I can think about it, Goes to my patreon & blog. Once it's a little less depressingly frash bloody hit to my wallet there willl be more house stories there.

I'm still seeing so many bad takes about work and other corruption that make me go Yikes.

The 'lets make money on the internet' things will start again soon. Many strong opinions will be had. Also opinions on pretty much everything. Along with my very bad opinion on a formerly good dentist because frustration & bad dentistry.

Also I should actually toss in product reviews and such but probably later.

And one day I'll have a book to talk about! If I ever finish it because magic and stuff or one of the million other plot!bunnies. Just like my fanfiction.

Wednesday, January 1, 2020